Sample conversations
Customer
Hi, I can't find where to track my order. It's been 5 days since I placed it.
LingoDesk AI EN
Hi! I can help with that. Your order tracking is available in two ways: (1) Check the confirmation email you received — there's a tracking link inside. (2) Log into your account and go to Orders > Order History. If you're still having trouble, reply here with your order number and I'll look it up for you!
What's your return policy if it arrives damaged?
If your order arrives damaged, we'll replace it or issue a full refund — no questions asked. Just reply with your order number and a photo of the damage. We process damage claims within 24 hours. 📦
고객
안녕하세요, 주문한 지 3일이 지났는데 아직 배송이 안 왔어요. 배송 추적은 어떻게 하나요?
LingoDesk AI KO
안녕하세요! 불편을 드려서 죄송합니다. 배송 조회는 다음 두 가지 방법으로 확인하실 수 있습니다: ① 주문 확인 이메일의 배송 추적 링크 클릭 ② 계정 로그인 후 '주문 내역'에서 확인. 주문 번호를 알려주시면 제가 직접 확인해 드릴게요! 😊
파손되어 도착하면 어떻게 되나요?
파손 상품으로 도착하신 경우, 전액 환불 또는 교환 처리해 드립니다. 주문 번호와 파손 사진을 보내주시면 24시간 내에 처리해 드리겠습니다. 걱정하지 마세요! 📦
お客様
注文してから4日経ちますが、まだ届いていません。配送状況を確認したいのですが。
LingoDesk AI JA
ご不便をおかけして申し訳ございません！配送状況は次の方法でご確認いただけます：①ご注文確認メールに記載されている追跡リンクをクリック、②アカウントにログイン後「注文履歴」をご確認ください。注文番号をお知らせいただければ、こちらで確認することも可能です。😊
商品が破損して届いた場合はどうなりますか？
破損した状態でお届けされた場合は、全額返金または交換対応いたします。注文番号と破損部分の写真をお送りください。24時間以内に対応いたします。ご安心ください！📦
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